Cookie Policy

Understanding how we use cookies and similar technologies to enhance your experience on our platform.

Last Updated: December 22, 2025

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Transparency in Technology

This Cookie Policy explains how ILX Express Logistics uses cookies and similar tracking technologies when you visit our website or use our services. We believe in being transparent about our data practices.

What Are Cookies?

Definition

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

Safety & Security

Cookies are not viruses, malware, or programs. They cannot execute code or access your computer's files. They are simple text files that can only be read by the website that created them. Cookies cannot transmit personal data without your permission.

How Cookies Work

1

Storage

When you visit our site, we ask your browser to store a small piece of data (the cookie) on your device.

2

Retrieval

On subsequent visits, your browser sends the cookie back to our servers, allowing us to recognize your device.

3

Personalization

We use the information in cookies to personalize your experience, remember preferences, and improve our services.

Types of Cookies We Use

We use different types of cookies for various purposes, all designed to enhance your experience with our services.

Essential Cookies

Required for basic functionality

Always Active

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the website cannot function properly without them.

Examples: Session cookies for login, shopping cart functionality, security tokens

Duration: Session or up to 24 hours

Functional Cookies

Enhance your experience

Optional

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

Examples: Language preferences, font size settings, region selection

Duration: Up to 1 year

Analytics Cookies

Help us improve our services

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website structure, content, and user experience.

Examples: Google Analytics, heatmap tracking, page performance metrics

Duration: Up to 2 years

Marketing Cookies

Personalized advertising

Optional

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Examples: Facebook Pixel, LinkedIn Insight Tag, retargeting pixels

Duration: Up to 90 days

Detailed Cookie Information

Below is a detailed list of cookies we use, their purposes, and durations.

Cookie Name Provider Purpose Duration Type
ilx_session ILX Express Maintains your session state across page requests Session Essential
ilx_csrf ILX Express Protects against cross-site request forgery attacks Session Essential
language ILX Express Remembers your preferred language setting 1 year Functional
tracking_consent ILX Express Remembers your cookie preferences 1 year Functional
_ga Google Distinguishes unique users for analytics 2 years Analytics
_gid Google Distinguishes unique users for analytics 24 hours Analytics
_fbp Facebook Used by Facebook to deliver advertising 90 days Marketing
NID Google Stores preferences for Google services 6 months Marketing

Note: This table is updated regularly as we add or remove cookies. Third-party cookies (like Google Analytics) may change their cookie names and durations without notice. We recommend checking their respective policies for the most current information.

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

Clearing Cookies

You can delete cookies already stored on your device. However, clearing cookies may result in:

  • Loss of saved preferences and settings
  • Being logged out of websites
  • Reset shopping carts and forms
  • Loss of personalized recommendations

To clear cookies, use your browser's "Clear Browsing Data" or "Privacy" settings.

Update Your Cookie Preferences

Use the settings below to customize your cookie preferences for this website:

Essential Cookies

Required for the website to function

Always active

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Help us improve our website

Marketing Cookies

Show relevant advertisements

Third-Party Cookies & Services

We use services from trusted third-party providers that may set their own cookies on your device. These third parties have their own privacy policies and cookie practices.

Google Analytics

Website analytics and performance tracking

Privacy Policy

Facebook Pixel

Advertising and conversion tracking

Privacy Policy

LinkedIn Insight

Professional network advertising

Privacy Policy

Third-Party Control

We do not control the cookies set by third-party services. You should review their respective privacy policies for more information about how they use cookies and your options for managing them.

Questions & Contact

Need More Information?

If you have questions about our Cookie Policy or how we use cookies and similar technologies, please don't hesitate to contact us.

Email Privacy Team

privacy@ilx-express.com

Contact Form

General inquiries and support

Full Privacy Policy

Complete privacy documentation

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes, we may provide additional notice, such as adding a statement to our homepage or sending you an email notification. We encourage you to review this policy periodically to stay informed about our use of cookies.